Head of Marketing
June 2020 - Current
Built a GTM strategy to attract SMB and mid-market companies. Created sales messaging maps and collateral to support the full demand generation funnel, refreshed the brand (new website), and refined the pitch. The result was 400% MRR Growth in 2020
Head of function and hired headcount for Marketing, Community, Customer Success, and Customer Support Teams
Collaborated with Product to build a roadmap, implement a product marketing process, and took multiple products from concept to introduction. The result of our recent launches, a peer-learning and a Community product, was an increase in MAU from 10% to +40%
Identified leading indicators of churn to create a risk score for all paying businesses resulting in a decrease in monthly turnover from 4% to 3%